General Questions

There are two different approaches needed to copy or move files from SharePoint to a USB drive. The approaches vary based on whether or not you have gone through the SharePoint “Sync” process. More details can be found at : https://towneinfosystems.com/wp-content/uploads/2020/03/SharePoint_Document_Copy_to_USB.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

SharePoint has a very powerful search engine that will look at all directories that you have access to in order to find the document you are interested. Details on this can be found in this document: https://towneinfosystems.com/wp-content/uploads/2020/03/SharePoint_Document_Search.pdf

Like everything else in SharePoint, there are several ways to rename documents. Two ways are described in : https://towneinfosystems.com/wp-content/uploads/2020/03/Renaming_Files_in_SharePoint.pdf

There are several ways to open SharePoint documents. Refer to this memo for more details: https://towneinfosystems.com/wp-content/uploads/2020/03/OpeningDocs_in_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

You can “follow” a SharePoint site so you are notified when something on that site changes. You can also determine HOW you want to be notified by referring to this: https://towneinfosystems.com/wp-content/uploads/2020/03/Following_a_SharePoint_Site.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

eMailing documents from SharePoint is very much like emailing standard documents on your PC. Refer to this memo for more information:
https://towneinfosystems.com/wp-content/uploads/2020/03/emailing_Docs_in_Sharepoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

You can learn about a SharePoint Site and log in to your SharePoint account by following this guideline:
https://towneinfosystems.com/wp-content/uploads/2020/03/Logging_into_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

If you have made multiple changes to a document and have saved it and now you want to start over. Can you do that in SharePoint? Yes..SharePoint saves multiple copies of documents and you can access them by following this guide:
https://towneinfosystems.com/wp-content/uploads/2020/03/Prev_Docs_in_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

If you have deleted a file or directory by mistake, or you have changed your mind, you can get it back by following these instructions:
https://towneinfosystems.com/wp-content/uploads/2020/03/Recovering_Deleted_Files_in_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

You can delete any file in SharePoint, if you have the correct access, by following this article:
https://towneinfosystems.com/wp-content/uploads/2020/03/Deleting_Files_in_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

There are several ways to create a new document in SharePoint. For some guidance, review this:
https://towneinfosystems.com/wp-content/uploads/2020/03/CreatingDocs_in_SharePoint.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.

You can add an icon that will allow you to one-click to get to your SharePoint files. Follow the information contained in this document:
https://towneinfosystems.com/wp-content/uploads/2020/03/AddingSharePoint_to_your_PC.pdf

If this article doesn’t answer your question, or, if you need more information, have a suggestion, or need Help, you can contact the Towne Information Systems Help Desk in any one of the following ways:

By Phone – 513-345-6990
By email – help@towneproperties.com
By filling out the form on www.towneinfosystems.com
By submitting a work order via the TISI app, located in the Apple IOS and Android store.

Of course, supply as much information as you can so we can provide the best help possible quickly.