With the move to Yardi 7S, the existing work order portal, myTowne, is no being used for work order processing.
When residents need to submit a work order, they will need to go to https://towneapartmentsearch.securecafe.com/residentservices/apartmentsforrent/userlogin.aspx
There is a message on the myTowne site that explains this, but, they may not have seen it. myTowne has been shut down with the move to Yardi 7S. They will need to click on the “Click to Register” button the first time and have their t-code available.
The Submit a Work Order link has been updated on each community website as well.